Customer learning lead, Cloud learning services

Google’s Cloud learning services Team based in Toronto, ON is inviting applications from suitable candidates for the position of Customer learning lead. Google’s Cloud Learning Services Team focuses on enhancing cloud computing skills for individuals and organizations. It provide a variety of educational resources, including online courses, hands-on labs, and certification programs. This approach drives growth and innovation across various industries, positioning Google Cloud as a leader in cloud education. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: Google
Team: Cloud learning services
Position: Customer learning lead, Cloud learning services
No of Vacancies: 3
Salary: Salary is not mentioned, $35.00 – $40.00 hourly estimated salary
Employment Type: Full time
Location: Toronto, ON, Canada

Requirements:

Languages: Candidates must have knowledge of the French and English Language
Education: Candidates should have completion of Bachelor’s degree
Experience: Candidates should have 3 years of experience in training, sales, client management or in a professional services role interfacing with CxO levels

Other Requirements:

• The candidates should have experience in client management or in a professional services role
• The candidates should have experience driving customer digital transformations using cloud-based solutions (IaaS/PaaS) and managing agreements across developers, sales, support, professional services, and distributed teams
• The candidates should have at least 5 years of experience navigating customer organizational structures, developing and selling services solutions, and ensuring on-time delivery
• The candidates should have experience writing and discussing agreement and proposal documents for professional services engagements
• The candidates should have experience with industry-standard financial concepts and metrics
• The candidates should have experience in account or project management and a customer-facing role, leading enterprise customers through business or technology transformations
• The candidates should be able to communicate fluently in both French and English to support clients in Quebec

Responsibilities:

• The candidates should be able to build and lead the regional training strategy for campaigns, learners, business, and bookings
• The candidates should be able to manage the learning services business process and forecasting, taking customer use cases from lead through to delivery and utilization of sold learning packages
• The candidates should be able to collaborate with Sales and Customer Developers to capture customer use cases and requirements, develop a training strategy for individual accounts, and act as the point of contact for training
• The candidates should be able to work with external Google Cloud Platform (GCP) authorized training partners in a presales capacity as needed, building a trusted relationship with customers early in the business cycle of large agreements
• The candidates should be able to provide updates to the Field Sales team and Professional Services team

Benefits:

• The candidates will get medical, dental, and vision insurance for employees and dependents and Employee assistance programs focused on mental health

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online