Senior communications advisor
City of Toronto’s Strategic Public and Employee Communications Division is inviting applications from suitable candidates for the position of Senior communications advisor. City of Toronto’s Strategic Public and Employee Communications Division focuses on effective communication within the city and its workforce. It provides public relations and internal communication services, ensuring transparency and inclusivity. By leveraging various channels and technologies, the division connects residents and staff, supporting informed community engagement and a cohesive workforce. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: City of Toronto
Division: Strategic Public and Employee Communications Division
Section: Public Education, Marketing and Creative Centre of Excellence, Media Relations and Issues Management Centre of Excellence, Strategy and Relationships Centre of Excellence
Position: Senior communications advisor
No of Vacancies: 2
Salary: $102155.00 – $118985.00 yearly
Employment Type: Full time/Permanent
Affiliation: Non Union
Job Category: Communications and Marketing
Location: Toronto, ON
Shift: 35 hours per week, Monday to Friday
Job ID: 48680
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of Post-secondary education in a discipline pertinent to the job function, such as Journalism, Communications and Marketing
Experience: Candidates should have extensive experience in a Corporate Communications, Public Affairs, or Marketing environment in a major public or private sector organization
Physical Requirements:
- The candidates should have the ability to handle sensitive and confidential information with a high degree of discretion and professionalism
- The candidates should have excellent organizational skills and attention to detail, with the ability to work in a high-volume, high-stress, and politically sensitive environment, while delivering a high volume of projects under tight deadlines
Other Requirements:
- The candidates should have extensive experience in proactive and responsive strategic communications, media relations, issues management, and crisis communications, as well as experience providing advice to senior staff and officials in these areas
- The candidates should have extensive experience in developing effective strategies to make data and evidence-informed decisions for ongoing media, social media, and issues monitoring, research, and analysis, pivoting as necessary and capturing lessons learned
- The candidates should have a proven ability to provide leadership to communications staff and other interested parties
- The candidates should have a proven ability to influence and build collaborative relationships across a broad spectrum of stakeholders, both internal and external to the organization
- The candidates should have superior oral and written communication skills along with proven and excellent writing and editing skills for media and other audiences
- The candidates should have knowledge of outreach techniques for diverse audiences, including multilingual and specialized media and community organizations, applying an inclusive and culturally sensitive lens to communications
- The candidates should be a team player with a passion for serving the people of Toronto and telling the City’s stories
- The candidates should be a proven storyteller with a passion for bringing together compelling narratives that resonate with people
- The candidates should have training in Incident Management System (IMS) and knowledge of emergency management best practices and experience as a media spokesperson
Responsibilities:
- The candidates should be able to build collaborative relationships with senior management, partner divisions, other interested parties, and staff across SPEC division to ensure effective implementation of communication tactics and to have oversight over emerging issues
- The candidates should be able to provide timely and knowledgeable strategic communications leadership and counsel as well as direction to City divisions on both a proactive and reactive basis and provide strategic communication leadership after hours while on standby, after business hours, and on weekends as directed and Committee agendas and directives, interested parties, other municipalities, federal and provincial government announcements and legislation, and media coverage to determine impact on the City and provide counsel to divisional management
- The candidates should be able to respond in a timely manner to media and other requests for information on City programs and services and provide communications leadership when incidents or emergencies take place after hours lead the development of overall strategy, the execution of communications campaigns, and the management of the budget to ensure corporate-wide issues are effectively managed
- The candidates should be able to create benchmarks and adopt a strategic approach that considers industry best practices to ensure communications are rooted in measurement and strategy and supervise staff within the division to promote best practices, provide advice, and establish a professional and well-respected communications service
- The candidates should be able to embrace innovation and excel at visual storytelling while working to reach diverse audiences and execute integrated marketing campaigns including measuring results and reporting, write strong and compelling headlines and messaging and oversee the delivery of strategic communications or issues management services for highly sensitive, high-profile, and contentious matters that have city-wide implications
- The candidates should be able to engage in digital content creation, as well as work with third-party creatives and videographers, photographers, or other vendors and lead a variety of complex programs and projects and collaborate to drive forward the team’s annual objectives and special projects and bring complex ideas and information to life in accessible ways and strengthen the City’s brand voice and identity
- The candidates should be able to identify and anticipate reputational risks, monitor and advise on emerging issues that can affect the City’s brand and the achievement of its goals and operationalize communication strategies that protect and enhance the City’s reputation and ensure senior City officials are prepared in advance to respond to challenges
- The candidates should be able to provide communications leadership when events, major incidents, rapid response situations, or declared emergencies occur, working quickly and effectively across all platforms in challenging condition and serve as a spokesperson and conduct media training for key spokespeople
- The candidates should be able to identify, develop, and implement strategic and innovative, large-scale, multi-channel communications plans that detail results-oriented action plans, considering both internal and external proactive and reactive strategies, issue management, digital, and media strategies and tactics rooted in measurement and strategy
- The candidates should be able to project manage, measure, and evaluate work while reporting regularly to senior leaders and work closely with senior City leaders and staff to build strong relationships and establish clear priorities and coordinate project teams to ensure that all communications strategies and corporate-wide issues are managed effectively
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!